User Group Management - Revision history

Nathan at 17:03, 4 October 2019

2019-10-04T17:03:02Z

Nathan at 17:01, 4 October 2019

2019-10-04T17:01:10Z

Liliu at 21:17, 10 August 2019

2019-08-10T21:17:39Z

Liliu at 21:15, 10 August 2019

2019-08-10T21:15:10Z

Liliu at 21:13, 10 August 2019

2019-08-10T21:13:18Z

Liliu at 21:11, 10 August 2019

2019-08-10T21:11:43Z

Liliu at 21:10, 10 August 2019

2019-08-10T21:10:41Z

Liliu at 21:04, 10 August 2019

2019-08-10T21:04:59Z

Liliu at 23:47, 4 August 2019

2019-08-04T23:47:44Z

Liliu at 23:45, 4 August 2019

2019-08-04T23:45:50Z

← Older revision		Revision as of 17:03, 4 October 2019
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−	To review or update the DIDs or extensions assigned to the user group, click on the "~~Members~~" icon on the right side of the page. Note: the purple color digit on the upper right of the "~~Members~~" icon is the indicator for the number of extensions/DIDs currently assigned to this group.	+	To review or update the DIDs or extensions assigned to the user group, click on the "Numbers" icon under Members on the right side of the page. Note: the purple color digit on the upper right of the "Numbers" icon is the indicator for the number of extensions/DIDs currently assigned to this group.

	Tip: To setup the last number in the dial group to route to voicemail you can enter it as follows: <ext><company domain> - for example 104company1.sky-networks.com will route the call to extension 104 at company1.sky-networks.com and if that extension is not actively registered, the call will route to voicemail.		Tip: To setup the last number in the dial group to route to voicemail you can enter it as follows: <ext><company domain> - for example 104company1.sky-networks.com will route the call to extension 104 at company1.sky-networks.com and if that extension is not actively registered, the call will route to voicemail.

← Older revision		Revision as of 17:01, 4 October 2019
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	To review or update the DIDs or extensions assigned to the user group, click on the "Members" icon on the right side of the page. Note: the purple color digit on the upper right of the "Members" icon is the indicator for the number of extensions/DIDs currently assigned to this group.		To review or update the DIDs or extensions assigned to the user group, click on the "Members" icon on the right side of the page. Note: the purple color digit on the upper right of the "Members" icon is the indicator for the number of extensions/DIDs currently assigned to this group.
		+
		+	Tip: To setup the last number in the dial group to route to voicemail you can enter it as follows: <ext><company domain> - for example 104company1.sky-networks.com will route the call to extension 104 at company1.sky-networks.com and if that extension is not actively registered, the call will route to voicemail.

	Moving a DID or an extension's position within the group, using the Up and Down arrows, defines the sequence when the DID or the extension will ring next in the queue.		Moving a DID or an extension's position within the group, using the Up and Down arrows, defines the sequence when the DID or the extension will ring next in the queue.

← Older revision		Revision as of 21:17, 10 August 2019
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	User group can be delete by:		User group can be delete by:
		+
	1. Login as the company's admin user		1. Login as the company's admin user

← Older revision		Revision as of 21:15, 10 August 2019
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−	To review or update the DIDs or extensions assigned to the user group, click on the "Members" icon on the right side of the page. Note: the ~~number~~ on the upper right of the "Members" icon is the indicator for the number of extensions/DIDs currently assigned to this group. Moving a DID or an extension's position within the group, using the Up and Down arrows, defines the sequence when the DID or the extension will ring next in the queue.	+	To review or update the DIDs or extensions assigned to the user group, click on the "Members" icon on the right side of the page. Note: the purple color digit on the upper right of the "Members" icon is the indicator for the number of extensions/DIDs currently assigned to this group.
		+
		+	Moving a DID or an extension's position within the group, using the Up and Down arrows, defines the sequence when the DID or the extension will ring next in the queue.

	[[File:SkyCentralGroupMembers.png]]		[[File:SkyCentralGroupMembers.png]]

← Older revision		Revision as of 21:13, 10 August 2019
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−	To review or update the DIDs or extensions assigned to the user group, click on the "Members" icon on the right side of the page. Note: the number on the upper right of the "Members" icon is the indicator for the number of extensions/DIDs currently assigned to this group. Moving ~~the~~ DID or an extension's position within the group, using the Up and Down arrows, defines the sequence when the DID or the extension will ring next in the queue.	+	To review or update the DIDs or extensions assigned to the user group, click on the "Members" icon on the right side of the page. Note: the number on the upper right of the "Members" icon is the indicator for the number of extensions/DIDs currently assigned to this group. Moving a DID or an extension's position within the group, using the Up and Down arrows, defines the sequence when the DID or the extension will ring next in the queue.

	[[File:SkyCentralGroupMembers.png]]		[[File:SkyCentralGroupMembers.png]]

← Older revision		Revision as of 21:11, 10 August 2019
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−	Users who have similar responsibilities or who can be the backup for each other may be grouped into one user group. ~~The user~~ group's phone ~~number~~ can be an extension or a Direct Inward Dialing (DID) number. All the DIDs or extensions within the user group can be notified when a caller calls into this user group's phone number.	+	Users who have similar responsibilities or who can be the backup for each other may be grouped into one user group. User group's phone numbers can be an extension or a Direct Inward Dialing (DID) number. All the DIDs or extensions within the user group can be notified when a caller calls into this user group's phone number.

	User group configuration page can be access by:		User group configuration page can be access by:

← Older revision		Revision as of 21:10, 10 August 2019
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−	To review or update the extensions assigned to the user group, click on the "Members" icon on the right side of the page. Note: the number on the upper right of the "Members" icon is the indicator for the number of extensions/DIDs currently assigned to this group. Moving the DID or an extension's position within the group, using the Up and Down arrows, defines the sequence when the DID or the extension will ring next in the queue.	+	To review or update the DIDs or extensions assigned to the user group, click on the "Members" icon on the right side of the page. Note: the number on the upper right of the "Members" icon is the indicator for the number of extensions/DIDs currently assigned to this group. Moving the DID or an extension's position within the group, using the Up and Down arrows, defines the sequence when the DID or the extension will ring next in the queue.

	[[File:SkyCentralGroupMembers.png]]		[[File:SkyCentralGroupMembers.png]]

← Older revision		Revision as of 21:04, 10 August 2019
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−	Users who have similar responsibilities or who can be the backup for each other may be grouped into one user group. The user group's phone number can be an extension or a Direct Inward Dialing (DID) number. ~~Multiple phones~~ can be notified when a caller calls into this user group's phone number.	+	Users who have similar responsibilities or who can be the backup for each other may be grouped into one user group. The user group's phone number can be an extension or a Direct Inward Dialing (DID) number. All the DIDs or extensions within the user group can be notified when a caller calls into this user group's phone number.

	User group configuration page can be access by:		User group configuration page can be access by:

← Older revision		Revision as of 23:47, 4 August 2019
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	[[File:SkyCentralGroupDelete.png]]		[[File:SkyCentralGroupDelete.png]]
		+
		+	6. Confirm the delete action
		+
		+	[[File:SkyCentralDeleteGroupConfirm.png]]

@@ Line 4: / Line 4: @@
-Users who have similar responsibilities or who can be the backup for each other can be grouped into one user groups.  The groups phone number can be an extension or a Direct Inward Dialing (DID) number.  Multiple phones can be notified when a caller calls into this user group.
+Users who have similar responsibilities or who can be the backup for each other may be grouped into one user group.  The user group's phone number can be an extension or a Direct Inward Dialing (DID) number.  Multiple phones can be notified when a caller calls into this user group's phone number.
 User group configuration page can be access by:
@@ Line 17: / Line 17: @@
-To review or update the extensions assigned to the user group, click on the "Members" icon on the right side of the page.  Note: the number on the upper right of the "Members" icon is the indicator of the number of extensions currently assigned to this group.  Moving the DID or an extension's position within the group using the Up and Down arrows defines the sequence when the DID or the next will ring next.
+To review or update the extensions assigned to the user group, click on the "Members" icon on the right side of the page.  Note: the number on the upper right of the "Members" icon is the indicator for the number of extensions/DIDs currently assigned to this group.  Moving the DID or an extension's position within the group, using the Up and Down arrows, defines the sequence when the DID or the extension will ring next in the queue.
 [[File:SkyCentralGroupMembers.png]]
-To add a new user group, click on the "Add Group" icon on the upper right corner of the screen. Populate the group information in the "Add Group" page:
+To add a new user group, click on the "Add Group" icon on the upper right corner of the screen and populate the group information in the "Add Group" page:
 [[File:SkyCentralAddGroup.png]]
@@ Line 66: / Line 66: @@
-. The group DID number will start ringing the extension and DIDs within the group once the charge information is confirmed.
+. The group DID number will start ringing the extensions and the DIDs within the group once the charge information is confirmed.
 [[File:SkyCentralGroupCharge.png]]