Sky Dance Billing - Revision history

Admin at 00:31, 2 June 2015

2015-06-02T00:31:11Z

Admin at 23:59, 1 June 2015

2015-06-01T23:59:25Z

Admin at 23:58, 1 June 2015

2015-06-01T23:58:12Z

Admin at 20:00, 31 July 2013

2013-07-31T20:00:07Z

Admin at 17:06, 31 July 2013

2013-07-31T17:06:06Z

Admin at 16:56, 31 July 2013

2013-07-31T16:56:19Z

Admin at 16:25, 31 July 2013

2013-07-31T16:25:33Z

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Admin at 16:14, 31 July 2013

2013-07-31T16:14:51Z

Admin at 16:08, 31 July 2013

2013-07-31T16:08:44Z

Admin at 16:05, 31 July 2013

2013-07-31T16:05:52Z

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 These charts summarize the income and profit for the prior day, UTCÂ±00:00. The currency used by default is USD.
-â¢	Income by Traffic Type
+*	Income by Traffic Type
 This is the first pie chart to the left. Scroll over the divisions of the pie and you will see a text box showing the income for that division of the chart compared to the total income for the day, i.e., 108,621.06 of 714,310.92.
-â¢	 Countries with Higher Profit
+*	 Countries with Higher Profit
 This is pie chart to the right. Scroll over the divisions of the pie to see details of a specific country. The text box displays the profit of the country compared to the total profit for the day, i.e., 6,495.45 of 40,389.45.
-â¢	Evolution
+*	Evolution
 This is the bar chart located at the bottom of the screen. It summarizes the traffic volume (minutes) and profit behavior over the past 15 days. Scroll over a specific bar to display the exact value.

← Older revision		Revision as of 23:59, 1 June 2015
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	Note: Your Username will be restricted after three unsuccessful login attempts.		Note: Your Username will be restricted after three unsuccessful login attempts.

−	Once your username and password have been authenticated, you will see ~~âWelcome~~, ~~âyour usernameââ~~ in the upper-right corner of the main menu bar, and the opening screen with the following graphs.	+	Once your username and password have been authenticated, you will see Welcome, your username in the upper-right corner of the main menu bar, and the opening screen with the following graphs.

@@ Line 1: / Line 1: @@
 '''Minimum Requirements'''
-BILLING runs on a customized Linux server. The hardware configuration has been designed to fit your specific needs.
+Sky DANCE BILLING runs on a customized Linux server. The hardware configuration has been designed to fit your specific needs.
-Being a web application, BILLING runs on all the major browser:
+All the major browsers are supported:
 Firefox
 Google Chrome

← Older revision		Revision as of 20:00, 31 July 2013
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	<center>''Figure 3. The Main Menu Bar.''</center>		<center>''Figure 3. The Main Menu Bar.''</center>
		+
		+	Click any of the following links to learn more about each menu item.
		+
		+	'''[[Client]], [[Provider]], [[Destination]], [[Bilateral Agreements]], [[Rates]], [[Least Cost Routing]], [[Prepaid]], [[Custom Report]], [[Billing Mediation]], [[Billing Administration]]'''


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	Clicking on Logout will take you to the login window of figure 1.		Clicking on Logout will take you to the login window of figure 1.
−
−
−	~~[[Client]], [[Provider]], [[Destination]], [[Bilateral Agreements]], [[Rates]], [[Least Cost Routing]], [[Prepaid]], [[Custom Report]], [[Billing Mediation]], [[Billing Administration]]~~

← Older revision		Revision as of 17:06, 31 July 2013
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−	~~[[Client]], [[Provider]], [[Destination]], [[Bilateral Agreements]], [[Rates]], [[Least Cost Routing]], [[Prepaid]], [[Custom Report]], [[Billing Mediation]], [[Billing Administration]]~~
−
−
	'''Minimum Requirements'''		'''Minimum Requirements'''

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	Clicking on Logout will take you to the login window of figure 1.		Clicking on Logout will take you to the login window of figure 1.
		+
		+
		+	[[Client]], [[Provider]], [[Destination]], [[Bilateral Agreements]], [[Rates]], [[Least Cost Routing]], [[Prepaid]], [[Custom Report]], [[Billing Mediation]], [[Billing Administration]]

@@ Line 72: / Line 72: @@
-	SUMMARY
+'''Summary'''
 The icon [[Image:Image011.gif]] will take you back to the Summary Charts that shows the income, profit and volumes of traffic for the prior day.
+'''Logout'''
 Clicking on Logout will take you to the login window of figure 1.

← Older revision		Revision as of 16:14, 31 July 2013
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−	[[Client]], [[Provider]], [[Destination]], [[Bilateral Agreements]], [[Rates]], [[Least Cost Routing]], [[Prepaid]], [[Custom Report]]	+	[[Client]], [[Provider]], [[Destination]], [[Bilateral Agreements]], [[Rates]], [[Least Cost Routing]], [[Prepaid]], [[Custom Report]], [[Billing Mediation]]


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−
−
−
−
−	~~11 MEDIATION~~
−
−	This window summarizes the activity of the switches, the distribution of calls by type, the routes with any billing trouble, and the detail of CDR files mediated between the switches and the BILLING module.
−
−	The displayed data corresponds, by default, to the information of the previous day. You can customize your search by date, using the field âFromâ of Figure 36. Or use the < and > to move one day forward and one day backward.
−
−
−
−	~~Figure 36. Search by Date Window.~~
−
−	~~11.1 Summary~~
−
−	~~The first table of the summary represents the number of files mediated between the BILLING module and the Switches.~~
−
−	~~The red cell denotes that the system has mediated fewer files than it should have.~~
−
−
−
−	~~Figure 37. Summary.~~
−	~~11.2 Call Type~~
−
−	~~The second part of the table in the Summary window is Call Type. Following is a description of the fields of this table.~~
−
−	~~Table 1. Call Type Definition~~
−	~~Call Type Description~~
−	~~Mediated This field refers to the amount of calls in terms of sets of messages (2 or more) comprising a call.~~
−	~~Connected A call is successfully connected when thereâs a ringing tone or the call is answered. A connected call is also a call that has to be billed~~
−	~~Accepted A call that has been mediated successfully.~~
−	~~Access~~
−	~~Damaged The register has been corrupted and the call cannot be billed.~~
−	~~Not Rated Calls that have not been rated by the BILLING module.~~
−	~~Stuck These are calls which duration exceeds the configured length limit in the system.~~
−	~~Errors~~
−	~~Successfully Billed The number of accepted calls that have been billed by the platform minus the stuck calls.~~
−	~~Billed Calls Should Be The number of connected calls that should be billed by the platform minus the stuck calls.~~
−
−	~~âSuccessfully Billedâ and âBilled calls Should Beâ numbers should match. A red cell denotes a problem if they donât.~~
−
−	~~The second table in the screen summarizes the billing problems for the prior day. First, you will find the billing codification (figure 38) and then the details of the events per route (figure 39).~~
−
−
−
−	~~Figure 38. Billing Codes and Table of Events.~~
−
−	~~The following table explains the meaning of the billing codes.~~
−
−	~~Table 2. Billing Codes Description~~
−	~~Billing Code Description~~
−	~~Not Rated The call has not been rated due to some error in the processing.~~
−	~~Rated The call is billed. If there are errors in the process, the other indicators will clarify.~~
−	~~Default Rate Calls billed with a default configurable rate.~~
−	~~Hourly The call is billed by the normal process that runs every hour after every mediation.~~
−	~~No Clientâs Rate The clientâs rate does not exist in the rate registry. The system bills using the default rate.~~
−	~~No Providerâs Rate The providerâs rate does not exist in the registry. The system bills using the default rate.~~
−	~~Fixed This indicator denotes that there were damaged calls that were fixed and billed.~~
−	~~Stuck Call These are calls which duration exceeds the configurable length limit. These calls are not billed.~~
−	~~Not Billed Call Calls that could not be billed by the system.~~
−
−	~~The billing unusual events for the prior day are summarized in the following figure. It makes use of the billing codes to explain the nature of the event.~~
−
−
−
−	~~Figure 39. Routes Presenting Billing Problems.~~
−
−	~~The following table describes the heading fields of the billing events summary.~~
−
−	~~Table 3. Billing Events - Parameters~~
−	~~Field Description~~
−	~~Code This is the internal code for the carrier.~~
−	~~Client This is the actual customer sending traffic to a destination through your switches.~~
−	~~Org_sub Clientâs identity that sends the call.~~
−	~~Provider Providerâs identity that terminates the call.~~
−	~~Dst_sub Destination providerâs identity that terminates the call.~~
−	~~Tg_in This indicates the trunk group of the customer.~~
−	~~Tg_out This indicates the trunk group of the provider.~~
−	~~Cld Called_id. This is the called party number.~~
−
−	~~11.3 Calls Without Subscription~~
−
−	~~These are the calls that cannot be associated to a customer or provider.~~
−
−
−
−	~~Figure 40. Calls Without Subscription.~~
−
−	~~The field CIng refers to the calling party number.~~
−
−	~~11.4 Detail by File~~
−
−	~~This table contains details of the CDR files collected by the Agents and mediated in the platform.~~
−
−
−
−	~~Figure 41. Detail by File.~~
−
−
−	~~The following table explains the fields of the Detail by File window.~~
−
−	~~Table 4. Details of the Mediated Files.~~
−	~~Parameter Description~~
−	~~Agent Switch where the CDR are collected.~~
−	~~Description Name of the CDR file. The format contains the location, date and time.~~
−	~~Mediated Files mediated by the BILLING module.~~
−	~~Connected Connected calls.~~
−	~~Accepted Accepted calls.~~
−	~~Damaged The file has been corrupted and cannot be processed.~~
−	~~Access~~
−	~~Damaged~~

← Older revision		Revision as of 16:08, 31 July 2013
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−
−
−	~~10 CUSTOM REPORT~~
−
−	~~This option is dedicated to the generation of custom reports. The customization window is illustrated in figure 33.~~
−
−
−
−	~~Figure 33. Custom Report Generation.~~
−
−	The customization window is divided in three parts: Client, Provider, and the third part that includes the field Country. The field Display is used to enable or disable the deployment of the filter in the table. For example if you want to generate a report for a client where you want to see the traffic per area codes, check mark the box under Display for Dial Code.
−
−	~~The Client and Provider windows have the following fields:~~
−
−	~~â¢ Company~~
−	This field is used when different companies, business units or subsidiaries carry on your business. You can generate the report for the entire group or select the company/business unit of your interest.
−
−	~~â¢ Traffic Type~~
−	~~The traffic type depend on the type of service rendered: hubbing, retail, etc.~~
−
−	~~â¢ Carrier~~
−	~~Type here the name of the customer or provider.~~
−
−	~~â¢ Destination~~
−	~~Type here the name of the city or country. As you type a window with all the possible options will appear for you to select the destination.~~
−
−	~~â¢ Area Code~~
−	~~You can customize the report by including a specific area code.~~
−
−	~~â¢ Manager~~
−	~~You can generate a report to see the performance of the accounts of a particular Manager. Select the name of the Manager from the list.~~
−
−	~~â¢ Currency~~
−	~~Here you decide whether or not to show this field in the report.~~
−
−	~~The third part of the customization window includes the following fields:~~
−
−	~~â¢ Country~~
−	~~Type here the name of the country you want to retrieve data from.~~
−
−	~~â¢ Internal Destination~~
−	~~Type here the name of the City or network (p. e. cellular Avantel) you want to retrieve information. Note that in this field your internal destination assignation is followed.~~
−
−	~~â¢ Internal Area Code~~
−	~~Type the Area Code following your internal definition of area codes.~~
−
−	~~â¢ Internal/Client/Provider Date~~
−	~~Depending on the internal time followed by your business, your customers or providers, you might have differences in the date. This field helps clarify these differences.~~
−
−	~~â¢ Output~~
−	~~Select the format you want the report to be generated: html, csv, excel, xml.~~
−
−	~~â¢ Reset~~
−	~~Click Reset to clear all fields and start a new customization.~~
−
−	~~â¢ Next~~
−	~~Your customized report will be exported in the specified format.~~
−
−	~~Following is an example of a customized client report for the city of Armenia in Colombia, and for the 12/19/2012. Figure 34 shows the customization parameters.~~
−
−
−	~~Figure 34. Armenia â Colombia Customization Parameters.~~
−
−	~~The custom report generated in the example of figure 34 is shown in figure 35.~~
−
−
−
−	~~Figure 35. Armenia â Colombia Custom Client Report.~~
−
−	~~This report lists the customers sending traffic to Armenia. The fields of the report are:~~
−
−	~~â¢ Client~~
−	~~These are the customers sending traffic to Armenia.~~
−
−	~~â¢ Client Destination~~
−	~~The destination your customers require the traffic to be terminated.~~
−
−	~~â¢ Client Currency~~
−	~~The currency your customerâs billing is based.~~
−
−	~~â¢ Calls~~
−	~~This is the total amount of calls in the time frame.~~
−
−	~~â¢ Internal Minutes~~
−	~~You also have the Internal Minutes, which refers to your methods of billing in terms of minute rounding.~~
−
−	~~â¢ ALOC~~
−
−	~~â¢ Income~~
−	~~As previously described.~~
−
−	~~â¢ Sell Rate~~
−	~~As previously described.~~
−
−	~~â¢ Cost~~
−	~~As previously described.~~
−
−	~~â¢ Cost Rate~~
−	~~As previously described.~~
−
−	~~â¢ Profit~~
−	~~As previously described.~~
−
−	~~â¢ % Profit / Income~~
−	~~As previously described.~~

← Older revision		Revision as of 16:05, 31 July 2013
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−	~~8 ROUTING~~
−
−	~~This section explains the use of the automatic routing resources.~~
−	~~8.1 Automatic Routing~~
−
−	~~This option of the routing tab is used to enable or disable clients to route the traffic through the automatic routing resources of your network.~~
−
−	The Automatic Routing is software that reads the rates from the BILLING system and analyzes the quality of the providers to develop a custom routing table for the clients included in the Automatic Routing table (figure 28). All rates are read daily while the quality of calls and routes are computed every 15 minutes. The Automatic Routing software optimizes the routing routine resulting in a better financial performance.
−
−	~~In the algorithm the ALOC is the key indicator parameter, and is given a weight of 3.~~
−
−	~~Figure 28 shows an example of the table to manage the clients that make use of the automatic routing.~~
−
−
−
−	~~Figure 28. Automatic Routing Clients Management.~~
−
−	~~The fields of the table are:~~
−
−	~~â¢ Partition~~
−	A partition is a common resource pool to a destination or carrier. A partition groups the common routing for one or more customers, i.e., the wholesale clients are often appointed to the same partition. This partition comprises all the routes they need to direct their traffic.
−
−	~~â¢ Description~~
−	~~This is a brief description -sometimes the name of the carrier is enough- which refers to the client that is enabled to route the traffic in the automatic routing switch.~~
−
−	~~â¢ Subscription~~
−	The subscription defines the type of product for example wholesale, and traffic, for example hubbing or direct, per carrier. A carrier can have more than one subscription, for example one as client and one as provider. In the case of the automatic routing, the subscriptions are client subscriptions. This field is updated by the system once the acronym is entered.
−
−	~~â¢ Acronym~~
−	~~This is the abbreviated name of the client.~~
−
−	~~â¢ ASR, ALOC, Rate~~
−	In these three indicators is defined the importance each one have when the traffic is routed automatically. In the example of figure 28, the ALOC is the key indicator (3) to perform the automatic routing, meaning that the route with the best ALOC will be selected to route the customerâs traffic. Then ASR and Rate are taken into consideration with the same importance (1).
−
−	~~â¢ Created~~
−	~~This field denotes the date when the client was included in the automatic routing table. This field is filled automatically by the system.~~
−	~~A custom search can be performed using the fields Subscription and/or Acronym and/or Description in the search window.~~
−
−	Click âAddâ to include a customer in the automatic routing table. A new row will appear in the table. Enter the Partition, Description and Acronym. ASR, ALOC and Rate have fixed values of 1, 3 and 1 respectively. Click âSaveâ to confirm the addition of âCancelâ to discard it.
−
−
−
−	~~Figure 29. Client Addition in the Automatic Routing Table.~~
−
−	~~To disable one or more clients, mark the check box on the left of the table corresponding to the client you want to exclude from the automatic routing, and click âDeleteâ.~~
−	~~8.2 Black List~~
−
−	~~This option manages a list of providers that are not part of the automatic routing.~~
−
−
−
−	~~Figure 30. Client Addition in the Automatic Routing Table.~~
−
−	~~The fields of the table are:~~
−
−	~~â¢ Subscription~~
−	~~This is the subscription associated to the provider.~~
−
−	~~â¢ Acronym~~
−	~~This is the abbreviated name of the provider.~~
−
−	~~â¢ Area Code~~
−	This field corresponds to the area code that is not part of the automatic routing for that specific provider. In other words, traffic routed automatically will no be directed to this area code for this provider.
−
−	~~â¢ Destination~~
−	~~This is the destination corresponding to the area code listed in the table.~~
−
−	~~â¢ Created~~
−	~~This field denotes the date when the client was included in the black list. This field is filled automatically by the system.~~
−
−	~~A custom search can be performed using the fields Subscription and/or Acronym and/or Area Code and/or Destination, in the search window.~~
−
−	Click âAddâ to include a customer in the black list. A new row will appear in the table. As you type the Acronym, a drop down list of will appear. Select the Acronym from the list or finish typing.
−
−	As you type the Area Code, a drop down list of options will appear. Select the Area Code from the list. The Destination, Subscriptions and Created fields will be filled automatically. Click âSaveâ to confirm the addition of âCancelâ to discard it.
−
−	~~To exclude one or more providers form the black list, mark the check box on the left corresponding to the provider you want to delete from the table, and click âDeleteâ.~~
−
−
−
−
−
−	~~9 PREPAID~~
−
−	~~With this option you retrieve information about your prepaid cards. Here the prepaid platform receives a call, the system sends the call to your network and from there it is routed to a provider.~~
−
−	~~The general topology of this option is as follows.~~
−
−
−
−	~~Figure 31. Prepaid Customers Report.~~
−
−	~~The commands < and > are used to move your search one day back or forth separately while the commands << and >> are used to move the complete time frame back and forth.~~
−
−
−
−	~~Figure 32. Prepaid Customers Report Example.~~
−
−	~~Figure 32 is an example of the customized report for eight days. Following is an explanation of this report:~~
−
−	~~â¢ Card~~
−	~~This is the name of the prepaid calling card.~~
−
−	~~â¢ Evolution~~
−	With the icon you will generate a graph and a report showing the performance of the customer in the timeframe specified at the beginning of your search. The graph will show, by default, the income in the bar chart, and the volume of calls in the line chart. These parameters are customizable as explained in section 2.2.5.
−
−	The table generated with the Evolution icon, represents all the destinations where the traffic of the calling card is terminated. It gives details about the area codes, connected calls, minutes, income and cost.
−
−	~~â¢ Calls~~
−	~~Total amount of connected calls for that prepaid card.~~
−
−	~~â¢ Minutes~~
−	~~Total amount of connected minutes for the prepaid card.~~
−
−	~~â¢ Retail Income~~
−	~~This income reflects what the prepaid platform charges to the prepaid customers, according to the BILLING platform rates.~~
−
−	~~â¢ Income~~
−	~~This income reflects what you charge per minute âusually at cost- to the prepaid platform traffic.~~
−
−	~~â¢ Cost~~
−	~~This cost reflects the cost per minute you pay to your providers.~~
−
−	~~â¢ Profit~~
−	~~You have two types of profit on this table, the prepaid platform profit and your profit as a carrier.~~
−
−	~~Going back to figure 32, click on the name of the card to retrieve a report of the traffic per destination.~~